How to choose a reliable UK hosting company

How to choose a reliable UK hosting company

Choosing a reliable hosting company should be an important and well researched decision for every business owner or web developer. Especially so, if you are launching a new business and looking to bring in sales and large traffic via a strong online presence.

KD Web’s UK based web hosting services provides the resources and reliability for organisations and businesses to make their websites accessible globally at all times. It can be difficult to find the right web host, especially if you are not particularly internet savvy. There are hundreds of web hosting companies in the UK, let alone the world fighting for your business, and all of them have different things to offer to you and your business.

How do you know which one is right for you? There are many things to consider when looking for the right web hosting company and here at KD Web we encompass every aspect. In our long experience of 15 years+, in the industry, we have seen it all. Over the years we have taken on all sorts of clients from many industries that have had bad experiences with cheap hosting companies (some of them large ‘brand name’ hosting companies that we cannot mention for legal reasons). We have heard of sites that repeatedly slow down at peak times, to sites that have gone down for days for no apparent reason, to sites that were hosted on blacklisted IP addresses - awfully bad if your site sends emails from that server - not to mention Google search listings being downgraded. This can happen when spammer or virus laden websites are also hosted on the same server or IP address. We have also heard of worst case scenarios where websites “disappeared” and the companies could not even retrieve the site from backups. We have also seen problems with our own clients who have websites built by us only to host externally (usually to save a few pounds). For instance, for one large ecommerce site, the server farm decided to upgrade the version of PHP and changed their policy for email sending from their servers without giving any prior notice to the client – thus breaking the site and wasting hours and hours of our time trying to fix things up. This is why it’s important for the web design company to manage the hosting, if they have a good network (which we of course have). Also if the server is not physically hosted in the UK, you can usually kiss goodbye to featuring on local Google search results.

Due to all these possible problems, KD Web is one of the only web design companies, that actually limits and pre-checks all sites across our servers. We do this by providing business class hosting services to only our own clients, or to clients whose websites we have pre-checked and have taken over the maintenance and support, without giving access to 3rd party web developers that may not have the experience, the ability or the training to manage our servers effectively. Due to this policy, we have managed to retain over 95% of our hosting clients year on year as we can support our clients fast!

Not only do we know the inside and out of our servers, we can find any issues fast and don’t have to rely on other hosting companies trying to fix issues on our clients’ behalf. Reliable web hosting is the only way to promote your business sucessfully and garner customers from all around the world.

Budget & Hosting Features Required

The first and most important thing you will need to consider when searching for a reliable web host is how much money you and your company has to spend on a web hosting fees. Expect to pay around £100 a year for budget hosting, all the way up to £15,000 or more to lease your own dedicated super server. Although one company may be able to offer you a cheaper price, they may be lacking in certain features that are crucial for your company’s website, or even stick thousands of websites on one server to maximize profits which of course can cause the problems discussed above. Consider what you can spend a month and ask for a tailored solution from us. Remember when KD Web builds a website for you, we will tailor the solution to suit your site. As a general rule, if you set aside £1-£5 a day for UK hosting, you should get a reliable package that will last for the long term with a clean IP address, good speed, superb processing power, lots of space, memory and bandwidth and of course good quality support by highly trained system engineers.

Servers are basically superfast computers which like all computers and systems, need updating and upgrading with the latest security patches every so often. Unfortunately, there are instances where servers can go down – they are machines after all - and a good host will be able to pick up on possible problems BEFORE servers go down. It also goes without saying that every host needs to have off server backup systems in place (which KD Web of course have) but the speed in which the team respond to and fix incidents is just as important.

Terms and Conditions

It is crucial to look over the terms and conditions before choosing your web host, the small print is often what makes or breaks a company’s decision to choose one web hosting company over another. If there are any technical problems with the web hosting company’s server, you want know they are going to get your website up and running as quickly as possible. Here at KD Web, we don't believe in small print, all our terms and conditions are openly available to all of our existing and potential customers. After taking the above points into consideration, remember that the most important thing to do when you are looking for a reliable web hosting company, is to find one that understands your business needs and one that is equipped to meet those needs.

Customers interested in your web site want an easy, quick, and enjoyable (not stressful) experience, KD Web can provide that to both it’s own clients and prospective clients that want us to manage their sites. Choosing the wrong web hosting company can be detrimental to the success of your business. That is why choosing a reliable web hosting company is so important for the growth and well being of your business. If you choose KD Web to design or develop your site, then we will be extremely proud to provide you with our excellent hosting services as well.

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