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Turn Traffic Into Bookings. Turn Clicks Into Growth.

Conversion Rate Optimisation (CRO) Services

Supercharge your website with forensic CRO. Remove friction, optimise patient journeys, and convert more visitors into high-value enquiries, without increasing your ad spend.

Schedule your Free CRO Audit

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Ready to see results?

The London Women’s Centre’s conversion rate grew 421%. Yours can too.

You’re Getting Traffic. But Are You Getting Enough Leads?

It’s one of the most common frustrations we hear.

That’s where we come in. Our forensic CRO approach identifies where your funnel is leaking patients and rebuilds it to convert.

New clients often say…

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“Our SEO and PPC are working, but enquiries are flat.”

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“We get clicks, but hardly any bookings.”

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“Users drop off after visiting our site, and we don’t know why.”

…Here’s how we can help

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User Journey Mapping

Every step optimised from homepage to booking form

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Heatmaps & Scroll Tracking

Real-time insight into where users drop off

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Content Layout & Clarity Fixes

Key info, pricing, and CTAs where it counts

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Form Optimisation & UX Fixes

Less friction, more submissions

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Mobile-First Speed Enhancements

Faster sites = lower bounce rates & better engagement

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A/B Testing & Analytics Loops

We test what works, then scale it

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Why KD Web’s CRO?

Most agencies stop at traffic. We go all the way to ROI.

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30 Years of Results

From London’s top aesthetic clinics to global medtech players, we’ve helped hundreds of health and service businesses grow fast and smart.

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Data-Led, Not Guesswork

We gather loads of real-world user behaviour data. Conversion funnel audits. Intelligent analysis. No fluff.

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End-to-End Partnership

CRO isn’t a one-off project: it’s a compounding advantage. We continuously optimise for long-term gain.

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Schedule your Free CRO Consultation Today

Client Testimonials

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“We are absolutely delighted with the PELC NHS website. We work with many different design teams each year, but KD Web stand out as a seriously talented team with excellent customer service. We eagerly look forward to the opportunity of working with you again in the near future and will not hesitate to recommend KD Web to our future clients.”

Michelle TennensManaging Director
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“KD Web’s advice and assistance have been invaluable. Your experience and dedicated team have helped us design and launch all our websites quickly and effectively, to a far higher standard than any of our previous web designers. You’ve given us the strong online presence we needed.”

Manuela BerhardMarketing Manager
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How CRO Fits Into Your Growth Stack

Get Seen

SEO and PPC drive traffic

Convert More

CRO turns that traffic into patients

Scale Sustainably

CRM and reactivation strategies maximise long-term value

Get More Leads. Make Every Click Count.

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“We now have a strong digital presence, with robust SEO and PPC strategies delivering a higher volume of high-quality leads. Through regular check-ins, the KD Web team provide invaluable insight and support, helping us stay on track and deliver within our digital budget.”

Kevin AndersonDirector of Sales & Marketing – London Scar Clinic

What is CRO, and how does it help?

Conversion rate optimisation or CRO is the process of optimising your website and digital touchpoints to increase the percentage of visitors who take action, like booking a consultation or calling your clinic. It means more potential revenue without increasing traffic.

Is CRO just about website design?

No. CRO includes user journey audits, booking flow analysis, landing page structure, content placement, and form usability. We also track heatmaps and scroll data to make evidence-led changes.

How quickly will we see results?

Conversion rate optimisation improvements typically show impact within 30–90 days, but compound over time. One clinic saw a 421% increase in website conversions in under 2 months

Can CRO help if I already run ads?

Yes, in fact, it’s essential. Without a high-converting landing experience, you’re wasting ad spend. We’ve reduced cost-per-acquisition by over 50% with CRO-led optimisations.

Will CRO help reduce our cost per lead

Yes. By improving your conversion rate, you get more value from your existing traffic. This lowers your cost per acquisition (CPA) and improves ROI on all digital spend.

How do you measure conversion rate

Conversion rate is calculated by dividing the number of people who take a desired action (like booking or filling a form) by the total number of visitors, and multiplying by 100.
Example: 100 visitors, 5 bookings = 5% conversion rate.

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Unlock Hidden Revenue

If your site’s getting clicks but you’re not getting enquires, it’s time to act.

Let us show you where your digital journey is leaking value, and how to fix it fast.

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Taylor Hooper, Managing Director & Head of Strategy

Ready for More Enquiries ?

You’ve invested in traffic. Don’t let conversions be the missing link.

If your website is underperforming, you’re not just losing bookings, you’re leaving growth on the table. Our proven CRO approach transforms clicks into consultations and enquiries into revenue. Let’s fix the leaks, boost your ROI, and unlock growth.

→ Start with a Free mini CRO Audit – no strings attached.

Book a chat with Taylor

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