London Scar Clinic: From New Harley Street Launch to £14.91 Per Lead

Project Type: PPC / Paid Search

Sector: Healthcare / Private Medical

The Client

Launching a brand-new private clinic on Harley Street into one of the UK’s most competitive healthcare markets, the London Scar Clinic needed to establish itself quickly, and do it on a budget that left no room for waste.

Project Overview:

The PPC Campaign That Gave a New Harley Street Clinic an Outsized Return on a Limited Budget

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The Challenge

Launch a brand-new private clinic into one of the most competitive medical markets in the UK, with a limited budget and an immediate need for qualified enquiries.

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The Solution

A tightly targeted PPC strategy built around location-specific, high-intent, long-tail keywords, structured to extract maximum return from every pound spent.

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The Milestone

Generating 1,071 leads at a cost per lead of £14.91 across a two-year period.

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The Impact

A consistent pipeline of high-quality enquiries, a growing digital presence, and a four-year partnership that continues to deliver within budget.

What Was at Stake?

A New Clinic on Harley Street, Competing Against Established Names With a Fraction of Their Budget

The Problem

The London Scar Clinic lacked an established digital presence and the budget to compete directly with the well-resourced private medical practices that dominate search results for Harley Street.

The Risk

A new clinic that cannot appear prominently at the moment of that search, and convert that visit into an enquiry, loses that patient to a competitor.

The Stakes

Without a paid search strategy that punched above its weight, the clinic risked an extended, costly period of low visibility at precisely the moment it needed to establish itself and grow.

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The London Scar Clinic needed a PPC strategy that could compete in one of the UK’s most expensive healthcare markets without overspending.

What KD Delivered

A High-Intent, Location-Specific PPC Campaign Built for Efficiency

  1. Campaign Strategy
  • Focused exclusively on location-specific, high-intent, long-tail keywords to reach patients actively seeking treatment in London
  • Structured tightly targeted ad groups to minimise wasted spend and maximise relevance at every search query
  • Designed the campaign architecture to deliver the greatest possible return on a limited monthly budget
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  1. Ongoing Management and Optimisation
  • Monitored and refined campaign performance continuously across the two-year period
  • Provided regular reporting and strategic insight to keep activity aligned with the clinic’s growth plans
  • Worked as an extension of the client’s team, offering guidance on digital budget allocation and priorities
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  1. Broader Digital Support
  • Supported the development of a robust SEO and PPC presence in parallel
  • Delivered regular check-ins to ensure the clinic’s digital activity remained coherent, efficient, and effective
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The Results

(October 2023):

In a snapshot of a two-year period (Jan 2020 to Dec 2022), our PPC campaign produced unbelievable results:

£14.91

Cost per lead

1,071

Leads

£15,989.28

Spend

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“We now have a great digital presence with robust SEO and PPC strategies delivering an increased volume of high-quality leads, and through regular check-ins, the KD Web team provide invaluable insight and support.”

Kevin Anderson,

Director of Sales and Marketing

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Why It Worked

Precision Over Volume. Every Pound Accountable

A campaign built around what the clinic actually needed, not what looked impressive on a report.

1 / 5 Long-tail, high-intent keyword targeting that reached patients ready to act

2 / 5 Tightly structured ad groups that eliminated wasted spend from day one

3 / 5 Continuous optimisation rather than set-and-forget campaign management

4 / 5 Regular strategic input aligned to the clinic’s broader growth plans

5 / 5 Four years of compounding knowledge applied to every campaign decision